Wholesale Terms and Conditions

This page sets forth the terms and conditions of our wholesale / bulk purchase for our partners who registered for an account with us on SOGOODK.com.

1. Minimum Order Value

For our wholesale customers of SOGOODK.com, there is no minimum order value. However, the percentage or value discount will be given only for a minimum quantity. The discount rates are stated on each product detail page, when you click on the See Wholesale price button.

2. How to place an order

  • Login with your email, you registered with us. Only with the email can you view your discounted rates.
  • Submit your order via our site at www.sogoodk.com
  • You must be a registered user to view this site. If you have not yet registered, please go to the page Account then click on "Create Wholesale Account". Follow the prompts and submit your information.
  • We accept orders only via our website, SOGOODK.com, and payment by credit card, PayPal or PayNow is accepted.

3. Wholesale Pricing

All prices are listed in Singapore dollars. Discounts are listed for the bulk purchase on the product detail page. Prices are subject to change without notice. 

4. Returns

Returns must be made in writing directly to us at hi@sogoodk.com within 7 days of delivery date, quoting invoice number and reasons. No returns are acceptable without SOGOODK prior approval and delivery instructions for transport. Shipping will be charged.

For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to the customer.

Please email us with details of the product before returning it.

5. Payments

  • SOGOODK accepts credit card (MasterCard, Visa and American Express) and PayPal, PayNow payments
  • All credit card payments currently do not incur a merchant fee.
  • If paying via PayNow, please pay to the UEN 202117390D and email us the payment advice as proof of payment.

6. Shipping

Due to the nature of bulk purchase, there will be charges for freight. Shipping is not included in the cost of goods. On all orders, freight will be charged on each invoice at a rate of 7% per invoice total, a minimum charge of $25.00 will apply.

7. Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact SOGOODK at hi@sogoodk.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

8. Delivery Window

Please allow at least 10–14 days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.